We aim to improve your company's Productivity, Profitability, and Competitive Advantage through increased Mobility and Accessibility, all for a Fixed Cost.
Communications without Borders
Businesses today need to enable employees to stay productive and accessible, regardless of location. CTS' Unified Communications Systems provides all of your communications needs in one application.
VoIP offers a great deal more functionality than your standard phone line and often provides considerable savings by utilizing SIP technology. CTS Technology Solutions can replace the dial tone your business has historically received from local and long distance providers.
Get a free, no obligation telco assessment. All we need is a copy of one month of your phone and connectivity bills.
CTS Technology Solutions offers both cloud and premise based IP phone systems that are easily scalable and can support thousands of users across multiple locations. Our communications systems offer a full suite of business enhancing features that will drive productivity and profitability to your employees, providing an ROI to your business. We focus on consulting with your company to understand your business' needs to deliver the best customized solutions to meet the vision of your organization.
Be available on your terms to both internal staff and customers. Our mobility platform allows you to be accessible via one phone number, and delivers the call wherever you may be located.
Call Center Applications
Our communications platform brings enterprise level call center functionality in addition to your day-to-day and front office needs. Our applications improve customer experience by automating call handling either through situational or skills based routing. Other benefits include real-time and historical reporting, real-time supervisory tools such as agent assistance and live interactive training with no additional hardware needed.
Increase staff productivity and collaboration with integrated point-to-point HD video to conduct secure and reliable "face to face" meetings in real-time.
Our presence management capabilities improves your customers' experience and decreases the amount of unnecessary interruptions with an at-a-
glance view of your staff's availability.
Email, Voicemail & Fax
Simplify your business communications by incorporating email, voicemail and fax capabilities all within a single communications tool.
Instant messaging allows you to spontaneously collaborate with anyone in your business at any given time through a secure chat window. Save and archive sessions for future reference.