Request Service and Support
How to get the best out of this service
- A detailed breakdown of your needs in the service request box, including which of
your business processes are impacted and the number of people affected.
- Detailed error message along with the person(s) affected and their location and
contact information, and what the user was doing at the time of occurrence.
- Screen shots of your screen and/or error message.
- Indicate any completion deadline that must be met.
- For any new issues, please send a new email. This allows for each issue to be tracked
for each of us.
Once the above form has been submitted, we will contact you with a ticket number
which you can provide to us in the future to ensure the same technical individuals
stay focused on your request throughout the life of that ticket.
Contact CTS today for more information or a free quote!
Still have questions? Contact us today!