Managed IT Services
CTS Managed IT
Technology Peace of Mind
"Technology must do two things; increase your profitability and give you a competitive
advantage."
Technology is a critical enabler to your business and is in need of attention to
ensure it’s running predictably, optimally, and securely. Our fully managed program
is the ideal solution for an organization like yours, an organization that demands
the utmost in technology capabilities, reliability, and quality service.
Your Complete Managed Services Solution
Technology management and service for a fixed monthly cost - it’s that simple. We
provide all of the benefits of an internal MIS department for a fraction of the
cost of staffing one yourself.
We reduce the business impact of technology failures by minimizing their occurrence,
and any unforeseen issues are dealt with as a top priority.
Program Features:
- Technology Health and Performance Monitoring verifies your organization’s technology
is running in a stable and secure fashion. We monitor for health, error conditions,
and overall performance of your technology.
- Asset Tracking delivers greater control of your IT assets through regular audits
of the network assets.
- Security Policies and Configurations uses properly designed and implemented security
and user policies to ensure your network is secured from the inside out. We report
any infractions that occur.
- Quarterly Network Health Review dedicates time to review reports and issues that
are important to the ongoing performance of your network. We translate technology
into business terms for you.
- Patch Management ensure all of your Windows servers and PCs have the most up-to-date
security and system patches, helping to optimize performance and minimize security
risk.
- One Partner for all your technology needs ensures that all the technologies work
together seamlessly and allows for maximum benefit and ROI.
A "stand-alone" solution with possible migration to Complete IT/VOICE.
CTS Managed Services Components & Applications
- Workstations
- Firewall
- Support
- Data Backup
- IT Consulting
- Data Switch
- Antivirus
- Complete Monitoring Services
- Remote Response
- On-site Service
Available Optional Components & Applications
- Exchange Email Management
Program Advantages:
- Lets you focus on your business.
- Measurements to manage by.
- Increases employee productivity.
- A single monthly cost for superior technology care.
- Reduced Technology downtime through proactive maintenance.
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